해외포럼 입니다.

Hello:

Thank you for your email inquiry. We’re working hard to support our customers and keep our employees safe. As our staffing is limited, we appreciate your understanding that we are experiencing prolonged delays in email response. Your question is important to us, and we are eager to provide resolution as quickly as possible.

To that end, we kindly ask that you contact us via our Customer Care phone line at 1-800-419-4041 or via Live Chat using the link below within these hours (Monday - Sunday 9am ET - 8pm ET) for more immediate assistance.

Live Chat on Clinique.com

Live Chat on Clinique.ca

If you are contacting us about an order that has already been placed, thank you for your understanding that, due to modified operations put in place to help protect those working at our distribution centers, there may be a delay in the processing and delivery of your order. Please be assured that you will be notified via email in the event of a shipping delay.

We apologize for any inconvenience this may cause. We greatly value your business, and we look forward to connecting with you via phone or chat.

Kindest regards,

Edward
Customer Service

Clinique Online

Original Message Follows: ------------------------

크리니크에서 물건을 주문했는데 한 품목이 누락되어 배송되었습니다.

다시 보내주냐고 메일을 보냈는데 답변이 위 내용처럼 왔네요;

메일 내용이 라이브챗을 먼저 하라는 것인지 아니면 그냥 기다리고 있으면 발송하고 메일 보내주겠다는 뜻인지 잘 모르겠네요;

영어 잘 하는 분들 부탁 좀 드립니다.

미리 감사합니다.